No Option in QuickBooks Automatic Update Greyed Out

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Is the No option in QuickBooks Automatic Update greyed out in your desktop application? Although QuickBooks automatic updates are a good feature, we understand that sometimes you need to stay in control of your updates. It is because, if the automatic updates are turned on, it can sometimes disrupt your workflow and cause you some delays in crucial business operations.

Moreover, often, you would want to wait for the major updates to roll out and skip the frequent marginal updates. Therefore, for several reasons, you may want to disable the QuickBooks automatic updates. But when you find the No option in QuickBooks Automatic Update greyed out, you might not know what to do. Do not worry. In this guide, we will show you how to fix this issue with the QuickBooks update.

Table of Contents

The “No” Option in QuickBooks Automatic Update Greyed Out

When you go to the Options tab in Automatic Updates in QuickBooks Desktop, there are usually both a Yes and a No option. However, do you notice the No option in QuickBooks Automatic Update is greyed out?

If this happens, it will prevent you from switching the settings for QuickBooks Automatic Update from Yes to No. Therefore, you cannot disable QB automatic updates anymore if this happens.

Solutions to Fix the QuickBooks Automatic Update Greyed Out Issue

Let’s see how you can find a way around this and get you back in control over the QuickBooks automatic updates. It needs multiple troubleshooting methods because several reasons can lead to this problem in QuickBooks updates.

Let us see how to turn off automatic updates in QuickBooks Desktop.

1. Ensure a Stable Network Connection

QuickBooks update errors can often arise due to an unstable or problematic internet connection. Therefore, ensure that you have a stable internet connection and then restart the application. See if you face the same issue now.

Proceed to the next step if you do.

2. Update QuickBooks Desktop

QuickBooks Updates, with new features and security patches, bring product enhancement that often fixes common problems you face. Therefore, first and foremost, manually update your QuickBooks Desktop to the most recent release. Once done, proceed to the next step.

3. Log in as Administrator

If you are unable to change the preferences for Automatic Updates in QuickBooks Desktop, it might be that you are logging in with a restricted user profile.

Therefore, ensure you are logged in as an administrator before proceeding with the next step.

4. Open a Sample Company File

Often, various issues like QuickBooks automatic update greyed out stem from a corrupt or damaged company file. Therefore, to check if the problem arises from the company file, we will open a sample company file.

Click on the Windows Start button to open the Start menu.
Tap on CTRL on your keyboard and choose QuickBooks. Don’t lift your finger from the CTRL key until QuickBooks Desktop has opened.
Now, let go of the CTRL key and tap on Open a Sample file.

Now, go to the Updates options and check if the No option in Automatic Update is greyed out. If you don’t face the issue in the sample company file, there might be data damage or corruption in your company file.

Run rebuild and verify data utility to fix the data damage in the company file.

If you face a problem in the sample company file as well, or the No option remains greyed out after rebuilding the company file, it might be the QuickBooks Desktop application that is corrupt.

Let us see how to repair the QuickBooks Desktop program.

5. Repair QuickBooks Desktop Program

If you face a recurring error or issue in your QuickBooks Desktop, it might be corrupt and need repair. Follow these steps on how to repair your QuickBooks Desktop for Windows or Mac.

Your QuickBooks Desktop should work fine after the repair. After the repair is over, open QuickBooks Desktop as an administrator.

How to repair QuickBooks Desktop Program

Next Button Greyed Out in QuickBooks Tax Table Update

When you proceed to update QuickBooks Tax Table, do you notice the Next button is greyed out?

The problem stems from the system not having a ‘Registered to’ name.

Here is how we can resolve this:

Open the Windows Start menu. Tap on Run. Alternatively, you can press the Windows + R keys together to open the Run window.
Type Regedit and select OK.
Double tap on HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows NT.
Highlight the Current Version folder.
Go to the right window, find RegisteredOwner, and right-click on it.
Tap on Modify.
Provide a name in the Value data field. Tap on OK.
Tap on the File menu and choose Exit.

Now, attempt to run the Tax Table Update again.

Another Way of Turning Off Automatic Updates in QuickBooks Desktop

If the No option in QuickBooks automatic update is greyed out, let us show you another way to turn off the automatic updates in QuickBooks Desktop.

Press Ctrl + Alt + Delete keys on your keyboard.
This will open a window where you will see Task Manager. Select it.
Tap on the Startup tab.
Find QuickBooks Automatic Update.
Choose to Disable it.

After that, let us go ahead to turn off shared updates in QuickBooks Desktop. Here are the steps for the same:

Open QuickBooks Desktop
Tap on the Help menu.
Select Update QuickBooks Desktop.
Go to the Options tab, and choose No for the Share Download option.
Finally, select Close.

If Automatic Update Cannot Be Turned Off in QuickBooks Accountant Desktop

Do you notice that the No option in the automatic update is greyed out and cannot be turned off in QuickBooks? It might be that you are probably using the Accountant edition of the Desktop Pro or Premier, as you are not able to change the update preferences.

The option to switch the Automatic Updates to No is only available in the QuickBooks Enterprise version.

Consult a ProAdvisor if Nothing Works

So, this was all on how to turn off the QuickBooks automatic update if you find the no option in QuickBooks automatic update greyed out. However, if the problem persists in disabling the QuickBooks automatic update, you might need to consult a QB ProAdvisor.

QB ProAdvisor are accounting and tech experts who have proficiency in resolving such issues immediately. Dial 1800.580.5375 and talk to a ProAdvisor now.

Top Queries

How do I turn on automatic updates in QuickBooks Desktop?

Let us show you how to turn on the automatic updates in QuickBooks Desktop:
● Open QuickBooks Desktop.
● Tap on Help, and choose Update QuickBooks Desktop.
● Go to the Overview tab.
● Check if Automatic Updates are turned ON or OFF.
● If you want to turn Automatic Updates ON, tap on Options tab.
● Next to Automatic Updates, choose Yes.
● Finally, tap on Save.
This will enable automatic updates in QBDT (QuickBooks Desktop).

How do I turn off auto update in QuickBooks Desktop?

Follow these steps to disable the auto update feature in QuickBooks Desktop:
● Open QuickBooks Desktop.
● Tap on Help, and choose Update QuickBooks Desktop.
● Go to the Overview tab.
● Check if Automatic Updates are turned ON or OFF.
● If you want to turn Automatic Updates Off, tap on Options tab.
● Tap on No besides Automatic Updates.
● Finally, tap on Save.

Why can’t I update my QuickBooks Desktop?

If you fail to update QuickBooks Desktop, the reasons can be bad internet connection or firewall blocking QuickBooks’ access to the internet. Often, company file damage can also contribute to QuickBooks update errors.